What is a digital incident report?
A digital incident report is a guided mobile record completed when an event occurs. It helps the reporter capture the essential facts and evidence in a consistent format before information is lost across calls, messages and handwritten notes.
Information the workflow can collect
- Date, time, site and precise location
- Reporter and people involved
- Incident category and initial severity
- Description of what happened
- Photographs and supporting evidence
- Immediate actions taken
- Notifications, escalation and follow-up ownership
- Review, approval and closure information
Faster reporting without sacrificing structure
The field experience should be short enough to use promptly but complete enough to support the next step. Conditional questions can show relevant sections based on the incident category, while required fields ensure that core information is not skipped.
Reports and escalation
A completed record can produce a consistent incident document and trigger distribution according to the agreed workflow. The escalation path, recipients and timing are configured around the organisation's actual process rather than assumed by the software.
Important scope note
IMPI Forms supports the capture and workflow around an incident. It does not replace the organisation's legal, safety or emergency procedures. Those requirements must be defined by the responsible business specialists and reflected accurately in the configured form.