Practical client experience
Digital workflows shaped by real operating environments
Impitech has worked with Orbcomm and Collaborit. We only publish outcomes that clients have approved and that we can verify.
Orbcomm · Digital job cards
A structured record from technician to customer report
The Orbcomm workflow demonstrates how a field job card can bring task details, asset or vehicle information, checks, work completed, evidence and customer approval into one consistent process.
- Guided technician capture
- Photographic and signature evidence
- Consistent job documentation
- Reporting connected to the completed record
Detailed performance data is not published until it is verified and approved by the client.
Collaborit · Asset and maintenance workflows
Clearer records for inspection, audit and follow-up
Work for Collaborit includes digital approaches to asset auditing and maintenance reporting. These workflows bring identification, condition, evidence, comments and follow-up information into a repeatable record.
- Asset identification and structured condition capture
- Photos and field observations
- Maintenance findings and actions
- Standardised outputs for review
Specific project details are discussed where relevant and where client confidentiality allows.
What a project can cover
From a single form to a connected reporting workflow
Process discovery
Review the current task, paper form or spreadsheet, operational constraints and the people who rely on the final information.
Field experience
Configure required fields, evidence, logic and offline behaviour so the process works for the person completing it.
Management output
Create consistent records and reports that make review, customer communication and follow-up easier.
Have a similar operational challenge?
Tell us what your team captures today and where the process currently breaks down.